Customer Words
In this services case study, you will learn how BUYMARG eCommerce consulting services help new eCommerce companies to know about technical and legal obligations, prerequisites, and required documents to launch their business in eCommerce marketplaces like google my business services.
Insight
SWATHI HOTEL, a hotel chain based in India, approached BUYMARG for help in improving their online presence and driving bookings through their website. SWATHI HOTEL had a functional website, but they were struggling to attract and convert online visitors.
Idea
To address these issues, BUYMARG proposed a comprehensive eCommerce consulting package that included the following services:
- Website optimization: BUYMARG worked with SWATHI HOTEL to redesign their website with a focus on conversion optimization. This included improving the user experience, adding clear call-to-actions, and creating a streamlined booking process.
- Digital marketing: BUYMARG helped SWATHI HOTEL implement a targeted digital marketing strategy that included paid advertising, email marketing, and social media marketing. This helped SWATHI HOTEL reach a wider audience and drive more traffic to their website.
- Social media management: BUYMARG assisted SWATHI HOTEL in building a strong social media presence by creating engaging content and interacting with potential customers on a regular basis.
- Customer service: BUYMARG provided SWATHI HOTEL with training and support to help them improve their customer service processes, including handling inquiries and complaints from potential guests.
Impact
After implementing the recommendations provided by BUYMARG, SWATHI HOTEL saw a significant increase in their online bookings. Their website traffic doubled and they saw a 25% increase in conversion rate. SWATHI HOTEL was also able to build a strong social media following, which helped drive additional traffic to their website and increase brand awareness.
Overall, BUYMARG’s eCommerce consulting services were instrumental in helping SWATHI HOTEL achieve their goals of increasing online bookings and reaching a wider audience. SWATHI HOTEL was very satisfied with the results and has continued to work with BUYMARG to further grow their online presence.
